Our Approach

Every successful digital marketing plan starts with Discovery. We don’t just give you a price tag. We execute and provide detailed research that we use to inform your digital marketing strategy.

Why Discovery Matters

Custom Digital Marketing Plan Backed by Research & Data

Discovery is the foundation of everything we do. Before we recommend tactics, platforms, or budgets, we take the time to deeply understand your business, your audience, and your competitive landscape.

This phase combines research, analysis, and insight gathering across marketing, sales, and service. We uncover what’s working, what’s holding you back, and where the greatest opportunities for growth exist.

Discovery solves the problems that stall growth:

Unclear or misaligned goals

Disconnected marketing efforts

Wasted spend on underperforming tactics

Websites that attract traffic but fail to convert

Lack of confidence in where to invest next

This is not surface-level analysis. Every insight is data-informed, customized to your organization, and tied directly to measurable business outcomes. Discovery gives you confidence in the decisions that follow.

What You Get

Our Digital Marketing Discovery Process

In order to provide a custom digital marketing plan that makes sense for your business and goals, we execute our signature discovery process to provide detailed research used to inform your inbound strategy. Our research includes:

Outputs & Deliverables

A Strategic Roadmap to Meet Your Goals

You receive a comprehensive, 12-month digital marketing strategy designed to align your marketing, sales, and service efforts around shared growth goals.

Strategic Plans

We present three fully developed strategy options, each tied to a different level of investment:

Fundamental

Focused on foundational improvements and efficient growth

Competitive

Designed to compete aggressively within your market

Aggressive

Built for accelerated growth and category leadership

Each plan includes prioritized initiatives, recommended channels, and realistic expectations for performance.

Additional Outputs May Include

Recommended website sitemap and structural improvements

Content strategy and publishing priorities

Channel-specific recommendations for search, paid media, and social

Conversion optimization and lead generation guidance

Budget allocation and forecasting insights

Clear next steps for execution

At the end of Discovery, you are not locked into anything. You walk away with a clear, actionable plan and the confidence to move forward strategically, whether with Sanctuary or internally.

Our Team

Digital Marketing Specialists Uncover Opportunities

Our people are the heart of Sanctuary and the value we provide. We are digital marketing specialists with deep expertise in a range of disciplines. 

Chris Auman

Founder/Managing Partner

Kelly Brown

CEO & Managing Partner

Cortney Ayers

Head of Operations

Kate Falconer

Paid Advertising Manager

Morgan Hamilton

Content Manager

David Loughney

Social Media Manager

Julie Mamula

Marketing Technology Manager

Matt Markiewicz

Design Manager

Tom Murphy

Director of New Business Development

Kathleen Opryszko

Senior Digital Marketing Strategist

Kati Reolfi

Project Manager

Parker Shultz

Digital Marketing Strategist

Emily Snyder

Digital Specialist

Luke Wagner

Web Developer & Hosting Specialist

Kristi Whalen

Project Manager

Lauren Zils

Director of Strategy

Reviews

See What Our Clients Are Saying

“We couldn’t be happier with our new website, thanks to Sanctuary! From start to finish, their team was professional, creative, and incredibly responsive to our needs. They took the time to understand our vision and transformed it into a stunning, user-friendly site that truly represents our brand.

If you’re looking for a web development team that goes above and beyond, we highly recommend Sanctuary. Thank you for your outstanding work!”

Chris R.

Linnea's Candy Supplies, Inc.

“Working with Sanctuary for the past 10 years has been an enormous help regarding our online presence. They’ve guided and continued to assist us in establishing and building our webstore. It has seen significant growth, especially within the past 5 years, that can be attributed to their marketing and data analysis services. Kelly and his entire team, specifically Kathleen, are always willing to go above and beyond to meet your needs.”

The Team at JAM Industrial Supply

JAM Industrial Supply, LLC

“We couldn’t be happier with our experience working with our neighbors, Sanctuary Marketing Group, to build the new northcantonlibrary.org!

From start to finish, their team was incredibly organized and communicative. They took the time to understand our goals, the library industry and our users. Using the information they gathered, they created a website that is not only beautiful and modern, but also user-friendly, mobile-responsive and designed to meet the needs of our patrons.

Their research-driven approach, custom design work and attention to accessibility were what we needed. We especially appreciated how responsive and supportive their team was throughout the entire process. We felt like true partners with them, and came to just really enjoy them as people too.

Tom broke the process down for us from the very beginning and made what could have been overwhelming feel much more manageable. Kristi and Kathleen were absolutely amazing to work with as they kept us organized, on schedule and informed. Their attention to detail, quick responses and genuine investment in our success made the entire project run smoothly.

Luke went above and beyond to teach us what we needed to know to integrate the website with the many tools we use. He was patient, knowledgeable and incredibly helpful in making sure the site would not only look great, but function well with our systems.

The final product truly exceeded our expectations. I highly recommend Sanctuary to any organization looking for web development!”

Christina Weyrick

North Canton Public Library

“I worked with Sanctuary to do an analysis of practices of the City of Canton. The team there is professional, thorough, and incredibly knowledgeable. They do a great job of researching and getting to what your desires are as a client. The end product report was very thorough and came with countless recommendations for us to implement best practices going forward. I would recommend Sanctuary to any business, regardless to size, to seek their services to move your marketing and communications forward.”

Christian Turner

City of Canton

“For over 10 years, Sanctuary has helped us build proprietary training and marketing websites for our clients. These are unique custom sites that require creative thinking and out-of-the-box solutions — and Sanctuary delivers. They are also rock solid with their hosting and personal support. This is what you want in a digital marketing partner.”

Daniel Murphy

Boomerang

“Working with Sanctuary has really boosted our website performance and our SEO has gone off the charts. We have seen our traffic increase each month, but the real strength has been the continued increase in our conversion rate. The friendly staff are experts with keen attention to detail and are truly a partner in looking for ways for us to be successful with our site.”

Dave Hanna

APV Engineered Coatings

Frequently Asked Questions

Learn More About Discovery

Discovery is a deep, data-informed research and planning phase that lays the foundation for your digital marketing strategy. We analyze your website, performance data, competitors, audience behavior, and market opportunities to build a clear, customized roadmap for growth.

Without Discovery, marketing decisions are based on assumptions. Discovery ensures your strategy is aligned with your business goals, budget, and customer journey before any investment is made. This prevents wasted spend and creates confidence in what comes next.

Most Discovery engagements take approximately 4 to 6 weeks, depending on scope and access to data. This timeframe allows for thorough kickoff, research, internal collaboration, and thoughtful strategy development without rushing critical insights.

You receive a comprehensive 12-month digital marketing strategy presented at three investment levels: Fundamental, Competitive, and Aggressive. Each plan includes clear priorities, channel recommendations, and guidance to support measurable growth.

Yes. Every Discovery engagement is tailored to your organization, industry, and growth goals. There are no templates or one-size-fits-all recommendations. The research, insights, and strategy are built specifically for your business.

No. Discovery is a standalone engagement. You own the insights and strategy and can choose how and with whom you execute. Most clients continue with Sanctuary because the transition from strategy to execution is seamless, but the decision is always yours.

Get Started

Grow Your Business with Us

Grow your organization’s revenue with a comprehensive digital marketing plan. Get started with Sanctuary by taking action below!

Get in Touch

Have questions? Reach out to our team using our online contact form.

Schedule a Meeting

Schedule a meeting with our Director of Business Development, Tom Murphy.