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“What Should We Stop Doing?”: The Most Overlooked Question in Marketing Strategy

When it comes to marketing strategy, most conversations start with the same question: What should we be doing?

Should we invest more in SEO? Start running Google Ads? Post more on social media? Create more content? Update the website? Figure out how AI should fit into our marketing? Try something new?

Those questions are certainly worth asking. But another question doesn’t get nearly as much attention: What should we stop doing?

It’s easy for a marketing strategy to become a collection of everything a business could be doing. Over time, new campaigns are added, new channels are introduced, content keeps being produced, and old initiatives stick around simply because they’ve always been part of the plan.

The result can be a marketing strategy that is busy, but not necessarily effective.

Sometimes, improving your marketing strategy isn’t about adding something new. It’s about making room for what matters most.

Not Everything Needs to Stay on the Marketing To-Do List

Businesses have limited resources. There are only so many hours in the day, and marketing budgets aren’t unlimited.

That means every marketing activity comes with an opportunity cost. Time spent maintaining one campaign is time that can’t be spent improving another. The budget allocated to one channel can’t be invested somewhere else.

This doesn’t mean every marketing activity needs to produce an immediate return. Some strategies take time to work, and some initiatives are valuable for reasons that aren’t immediately reflected in a lead or sales number.

But it does mean that your marketing strategy should be evaluated regularly.

Ask yourself:

  • Is this still helping us reach our goals?
  • Are we reaching the right audience?
  • Are we seeing meaningful results?
  • Has anything changed since we started doing this?
  • Is this still the best use of our time and budget?

If the answer to those questions is consistently “no,” it may be time to consider letting something go.

Stop Running Campaigns Just Because They’ve Always Been There

One of the easiest things to overlook in marketing is a campaign that has simply become part of the routine. Maybe you’ve been running the same campaign for years. Maybe it worked really well when it launched. Maybe it was created to solve a specific business problem that no longer exists.

That doesn’t mean the campaign is automatically bad. It means it deserves a fresh look.

Markets change. Customer behavior changes. Products and services change. Your business changes.

A campaign that made perfect sense two years ago may not make the same sense today. Instead of asking, “Should we keep running this because we’ve always run it?” Ask, “If we weren’t already doing this, would we choose to start it today?”

That question can reveal a lot.

Stop Creating Content Just to Fill the Calendar

Consistency matters in marketing, but it shouldn’t become the goal itself.

It’s easy to fall into the habit of creating content because a content calendar needs to be filled. A blog needs to be published this month. Another social post needs to go out this week. Another email needs to be sent.

But more content isn’t necessarily better content.

If a piece of content doesn’t address a customer question, solve a problem, support a business goal, or give your audience a reason to engage with your company, it may not be worth creating just to hit a publishing goal.

Instead of asking, “What should we publish this month?” Try asking, “What does our audience need from us right now?”

That small shift can lead to a much more intentional content strategy. And sometimes, the right answer may be to publish less and put more effort into improving the content with the greatest opportunity to make an impact.

Stop Investing in Channels Just Because Everyone Else Is

There’s always a new marketing channel to consider. A new social platform. A new advertising opportunity. A new content format. A new technology.

It can be tempting to think that your business needs to be everywhere to stay competitive. But being everywhere isn’t the same thing as having a strategy.

The best channel for your business depends on your audience, goals, industry, and resources. A platform that works incredibly well for one company may do very little for another.

Instead of asking, “Are we on every channel we should be on?” Ask, “Are we investing in the channels that are most likely to reach the people we actually want to reach?”

You don’t necessarily need to win everywhere. You need to focus your resources where they can make the biggest difference.

Stop Letting Outdated Information Take Up Space on Your Website

Sometimes, the best website update isn’t adding a new page. It’s removing something that no longer belongs there.

Businesses change over time. Services are added and discontinued. Products change. Employees move into new roles. Target audiences evolve. Messaging that once made sense may no longer accurately represent the company.

But old information can remain on a website for years simply because nobody has stopped to question it.

Take some time to look at your website with fresh eyes.

Do you still offer services you no longer provide? Pages written for an audience you no longer target? Outdated information? Old promotions? Content that no longer reflects how your business operates?

Your website doesn’t need to contain everything your business has ever done. It needs to accurately represent where your business is today and help your customers take the next step.

Stop Creating Reports That Don’t Lead to Decisions

Reporting is an important part of a marketing strategy. But a report shouldn’t be the final destination.

The real value of reporting comes from what you do with what you learn.

If you’re reviewing the same numbers every month but nothing changes as a result, it may be time to rethink the reporting process.

A useful report should help answer questions such as:

  • What is working?
  • What isn’t working?
  • What changed?
  • What did we learn?
  • What should we do differently?

The goal isn’t necessarily to collect more data. It’s to use the right data to make better decisions.

Sometimes, that decision will be to invest more in something that’s working. Sometimes, it will be to change an approach.

And sometimes, it will be to stop doing something altogether.

Stop Doing Things Simply Because “That’s How We’ve Always Done It”

This might be the hardest habit to break.

“We’ve always sent that email.”

“We’ve always posted on that day.”

“We’ve always run that campaign.”

“We’ve always had that page.”

“We’ve always done it this way.”

There’s nothing inherently wrong with consistency. But there’s a difference between maintaining a strategy intentionally and maintaining it out of habit.

Just because something has always been done doesn’t mean it still deserves a place in your marketing plan.

Every once in a while, it’s worth stepping back and asking, “If we were building our marketing strategy from scratch today, would we include this?”

If the answer is no, that’s worth paying attention to.

Stopping Something Isn’t the Same as Failing

Stopping a marketing activity can create a psychological hurdle. It can feel like admitting that something didn’t work.

But that’s not necessarily what happened.

Maybe a campaign did exactly what it was supposed to do for a while. Maybe a channel helped you learn more about your audience. Maybe a particular type of content worked well until your customers’ needs changed.

Marketing isn’t a set-it-and-forget-it process. What works today may not work next year. And changing your strategy based on what you’re learning isn’t failure; it’s part of having a strategy in the first place.

The goal isn’t to keep everything running forever. The goal is to use your resources where they have the greatest potential to move your business forward.

Make Room for What Matters

A strong marketing strategy isn’t necessarily the one with the longest list of tactics. It’s the one where the activities have a purpose.

That means knowing what you want to accomplish, understanding what is working, paying attention to what has changed, and being willing to adjust when something no longer makes sense.

So the next time you’re reviewing your marketing strategy, don’t just ask, “What should we add?” Also ask, “What should we stop doing?”

You may find that the answer creates more room, more time, more budget, and more attention for the marketing activities that actually matter most.

Where To Start

Sometimes the best next step for your marketing isn’t adding another tactic to the list, it’s taking a step back and figuring out what really deserves your attention. 

If you’re not sure where to focus, what to change, or what might be worth letting go, we can help. Let’s take a look at your marketing strategy together and identify where your time and budget can have the biggest impact. 

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Kristi Whalen
About Kristi Whalen:

Kristi is a Project Manager at Sanctuary. She brings over a decade of experience working with small to enterprise clients, helping them achieve their marketing goals. Kristi’s experience with working with a large range of clients gives her the knowledge and empathy to relate to clients of all sizes.

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